Terms and Conditions
Effective Date: 14 Jul 2024
Welcome to atEats! By accessing or using our services, you agree to comply with these Terms & Conditions. Please read this document carefully, as it governs your use of the platform. If you do not agree with any part of these terms, you must refrain from using our services.
Acceptance of Terms
By signing up for an account or accessing any part of the atEats platform, you indicate your acceptance of these Terms & Conditions. These terms form a legally binding agreement between you and atEats. If you do not agree, you must immediately discontinue use of the platform.
Services Provided
atEats is a SaaS platform designed for food businesses, offering tools to streamline operations and enhance customer engagement. Our services include mobile applications for customers, websites for online food ordering, web apps for operational management, and admin panels for overseeing your business processes. The platform is tailored to meet the needs of restaurants, delivery services, and other food-based businesses.
User Accounts
To access our platform, you are required to create a user account. It is your responsibility to provide accurate and up-to-date information during registration and maintain the confidentiality of your login credentials. Any unauthorized use of your account must be reported to us immediately. You are solely responsible for all activities conducted through your account.
Free Trial
We offer a 14-day free trial for new users to explore the platform. During this trial period, you will have access to a selection of features based on your chosen plan. The trial is free of charge, and you may cancel at any time before it ends. If no subscription plan is selected after the trial period, access to the platform may be restricted.
Subscription Plans and Payments
atEats provides multiple subscription plans—Basic, Medium, and Premium—each with unique features designed to meet diverse business needs. Payment is required in advance for the chosen subscription plan, and subscriptions auto-renew at the end of each billing cycle unless canceled. Refunds are only provided under exceptional circumstances at our sole discretion.
Use of the Platform
You agree to use atEats solely for lawful purposes and in compliance with applicable regulations. The content you upload, including menus, images, and business information, must meet legal standards and not violate third-party rights. Any misuse of the platform may result in termination of access.
Data Privacy
We prioritize the privacy and security of your data. Business data, such as menus and orders, is securely stored and used only for operational purposes. Customer data is handled responsibly and used strictly for processing orders and deliveries. For more information, please refer to our Privacy Policy.
Intellectual Property
All software, trademarks, and content provided by atEats remain the intellectual property of the company. You are prohibited from copying, distributing, or modifying any part of the platform without prior written consent. Unauthorized use of our intellectual property may lead to legal action.
Limitations of Liability
atEats is not liable for any loss of revenue, data, or opportunities resulting from your use of the platform. While we strive for uninterrupted service, we cannot guarantee absolute uptime due to maintenance or unforeseen circumstances. Users agree to use the platform at their own risk.
Termination of Services
We reserve the right to suspend or terminate your access to the platform if you violate these Terms & Conditions or fail to pay subscription fees on time. Termination does not absolve you of any outstanding obligations to atEats.
Amendments
These Terms & Conditions may be updated periodically to reflect changes in our services or policies. Significant updates will be communicated via email or in-app notifications. Continued use of the platform after updates signifies your acceptance of the revised terms.
Governing Law
These Terms & Conditions are governed by the laws of [Insert Jurisdiction]. Any disputes arising under these terms will be resolved exclusively in the courts of [Insert Jurisdiction].
